Client Profile

Community Care Clinic

86 Employees  |  16 Locations  |  Healthcare Industry

Services Used

• Medical Forms
• Integration with EMR
• Konica Minolta Copiers

The Problem

Located in Monticello, Kentucky, Community Care Clinic is a non-profit that provides health care for patients in need of assistance. Community Care Clinic just opened their doors recently, however, are not new in the healthcare space as their sister company paved the way. They knew that patient intake forms were extremely time consuming and did not wish to replicate the old paper-based system. Additionally, their sister company was used to acquiring copier machines from a big box retailer and spending thousands of dollars in toner without any support, as they continued to grow they knew they needed a change.

The Solution

doc doc goose came to the rescue, creating an automated forms system for Community Care Clinic, which allowed the company to go paperless and make positive improvements in tracking and HIPAA compliance. The system was dynamic, customizable, and user-friendly and combined with the service and support provided by DDG it made it easy to move towards their goals.

Additionally, partner XBS Office Solutions provided copiers for all locations including Community Care Clinic’s new location and focused on HIPAA compliancy & security as well as really listening to understand the unique needs and space requirements.

“doc doc goose’s service, support, and care made all of the difference as we embarked on implementing this new system. The flexibility and customization of the system has allowed us to really make it work for our needs and doc doc goose has helped so much along the way.”

Ashley Sloan, Office Manager of Community Care Clinic

“XBS was Johnny on the Spot all the time.  Not only was their copier solution simple and easy to use, but their customer care went above and beyond meanwhile increasing efficiency and reducing costs.”

Tina Gregory, Executive Director of Community Care Clinic

This project was completed in partnership with XBS Office Solutions